Cool Features

Your vtalk has been designed from the ground up to be incredibly easy to use, configure and manage - have your office online in 20 minutes.

The amount of calls that you can handle on your telephone system is only limited to the speed of your internet connection. Do away with traditional phone lines or work with them side by side with an adapter. VoIP lines are called channels and are scalable for your busy times, you will need the same amount of channels as you want to handle inbound calls and outbound calls simultaneously.

Easily take and transfer calls in and out of your office. You can use your handset to see who is on the phone in the office as well as announce and transfer calls easily.

When a voicemail is left, it's converted to a sound file that can be listened to on any computer or on your iPhone sent as an email.

With a vtalk cloud subscription you can set up one click extensions on supported handsets for a home office, remote workers, contractors or even people in a different site in minutes.

Using VoIP for your phone calls will help you save money, typically customers who switch to VoIP will save on average 30% per month on their phone bills. Easily scale the amount of lines (channels) for the times that you are busy.

Keeping track of what's going on in your business is key to understanding how to improve performance. Your vtalk gives you detailed call logs and statistics on both a daily, weekly and monthly basis.

If you do have a SIP trunk and multiple number ranges, your vtalk makes it easy to give your users and groups direct numbers.

Your reception is the face of your business and your vtalk makes it easy to get your customers in touch with the right person when they call in. You can play a welcome message before transferring calls to any extension or group (or ring a mixture of them automatically) or just have customers ring straight through.

You can connect any existing phones you have if they're SIP compatible, shop around for the best deals on SIP handsets or even use a softphone on a desktop or mobile devices. If it's SIP compatible, it'll work with your vtalk.

Out of the box, vtalk will also auto provision Snom, Aastra and Yealink phones.

Your vtalk allows you to customise the office hours on a day to day basis, or choose whether your business is open on that day. If your business is open 24/7, that's an option as well, simply disable office hours and all calls will come through to your reception regardless of the time of day or night.

At different times of the year you might not want your customers to get the same after-hours message. Your vtalk allows you to configure custom holiday times and messages that your customers will hear when they ring in.

If you currently use a SIP trunk or you're interested in getting one, vtalk is the right fit for you. Your vtalk supports SIP trunking out of the box so you can take advantage of multiple number blocks offered to you by your carrier. Simply enter your carrier details, your primary number and you're good to go, your vtalk will take care of the rest.

The vtalk box allows you to add as many providers as you need and allows you to specifically route certain types of calls through certain carriers (least cost routing). Your vtalk also supports PSTN/ISDN or GSM carriers, all you need is a supported gateway and you're ready to get connected.

Easily take and transfer calls in and out of your office. You can use your handset to see who is on the phone in the office as well as announce and transfer calls easily.